MANAGE YOUR ASSETS

Good store management, promotion strategy, and customer service is crucial for attracting new customers and increasing sales. Marketplace Management Backend offers the necessary tools to manage your assets.

Promotion & Growing Customers

Discount

You are free to set up discounts and seasonal promotions for your products using the promotion mechanism at Developer's Management Backend.

Freebie

Consider offering freebies to increase the online traffic to your store, thereby casting a wider net to potential buyers.

Subscription

Your customers will be able to subscribe to your personal store and receive a notification via email when there is an update.

Customer Service

Reallusion Marketplace empowers you to not only manage your own launch schedule or content display, but also talk to your customers directly. Once you become a Marketplace vendor, you will get a better profit share from your sales. It's also critical to keep your customers satisfied so they will reward you with a good rating on your products.

You can check the Q&A and reviews from the Message Center and set up an email address to get notification once a new message arrives.
You can send messages to purchasers of certain packs and anyone in the Marketplace.

Do you need a Sitter to manage your assets?

If you don’t have time to manage your assets or respond to Q&As, our Management Backend provides you with the Sitter settings option to help you with your asset management.

What is a Sitter?

You may assign a senior developer to be your Sitter and let him/her manage your assets. Sitter will be responsible for:

  1. Basic Service: Check/Upload content, Item and Pack editing, set promotional price, respond to Q&As.
  2. Addition Service: Provide further assistance to the developers such as file conversion service to iC/CC/CTA format and commercialization service (using the Reallusion official templates) for developer’s assets.

Different terms may result in different profit share percentages depending on the mutual agreement between developer and the Sitter.

For example: Developers can request a Basic Service of 10% of content sales commission to Sitter and in addition can also request specialized content conversion and commercialization services for 20%~30% on both services. Know More

Developer can set the percentage of the content sales commission to Sitter in the Management Backend. Once Sitter confirms, the sales report will be executed according to the developer's profit sharing settings. Reallusion will not be involved in the Sitter management program.